Frequently Asked Questions

What is Wantoo?

Wantoo is a cloud-based application that lets you collect feedback from whomever you like, whenever you like; wherever they may be. It helps you listen, analyze, and act on feedback.

People come up with ideas all the time, but it can be hard to figure out if they’re any good. Designers, makers, writers, content producers, and anyone in creative fields are just some of the people who face this all-too-common problem every day. If you’re a product designer or developer, for example, how do you sift through hundreds of new feature ideas and figure out what to do first? The answer is simple: ask your customers. Wantoo is designed to be the fastest and easiest way to validate ideas and make group decisions. Predict the future of your product or content by seeing what your audience wants and needs.

How Does Wantoo Work?

Wantoo users test their ideas by sharing them with an audience and gathering feedback. Within your Wantoo Idea Board, ideas can be grouped into categories, such as “Mobile Features” or “Lifestyle Story Ideas”. The ideas are formatted into an Idea Board, which is a web-based survey that can be shared via social media, the web, or email. From there, our system allows participants to do several things:

• Submit ideas
• Vote for ideas
• Comment on ideas
• Share ideas via Facebook & Twitter

Your internal teams can view the Idea Board in a format that's friendlier to project management, where you can drag and drop ideas into columns to reflect their status and priority.

Do I need a mobile device for voting? Can I vote on my computer?

You can create and vote with Wantoo using smartphones, tablets, PCs, laptops, whatever. Windows, Mac, Linux, you name it. Wantoo won’t work on your pager, though.

Is Wantoo free?

Yes. We have three types of subscriptions: Free Forever, Pro ($50/month), and Enterprise($500/month). Go to wantoo.io to learn more.

What sorts of ideas can I test?

You can test any idea you want, from product names to recipes to features. Chances are you want to test a notion whose answer is both non-obvious and open to interpretation.

What do you mean by “idea”?

Each idea represents something you could do or create. “The airBNB of camping” is an idea. You should use Wantoo to test it with your audience. The ideas you add to a Wantoo Idea Board must be 70 characters or shorter. Brevity, as they say, is the soul of wit.

What do you mean by “categories”?

Idea categories allow you to offer competing ideas around a theme or question. “Should we have pizza tonight?”, with “Yes” and “No” as competing ideas doesn’t use Wantoo to its full potential––you’ll get the most out of your categories when they’re populated with ideas that have merits of their own.

What do you mean by “status”?

Idea status reflects what you're going to do with a particular idea. For example, "under consideration", "in progress", "Q/A", and "Launched" are all statuses. In Manage Feedback view, ideas are organized into columns based on their status. When an idea's status changes, its supporters are kept in the loop as it progresses. "Not planned" is also a status—hey, that's the nature of the beast. You can mute certain statuses to keep those ideas out of the larger conversation.

How many ideas can I add into a single Wantoo category?

You can add as many ideas as you want, but keep in mind that your participants may experience vote fatigue. Also, longer Wantoo Idea Boards require a larger number of voters to produce meaningful results. We’ve seen over a 100 ideas and as few as two in a test, so it’s your call.  

How many Wantoo categories and ideas can I create?

You can create as many categories as you want, and populate them with as many ideas as your brain can churn out.

How do I use Wantoo to share my ideas with people?

Each Idea Board, category, and idea is accessible with a unique website address (URL) that you can send out through social media, link from your website or share using email.

We recommend using the Invite members menu option: all you need to do is provide the email addresses and let us do the hardwork!

How can I be sure people will look at my ideas?

Make your ask as catchy and compelling as you can, and share it through as many channels as possible. Facebook, Twitter, email, skywriting…

What info must I provide to create an account with Wantoo?

To vote and brainstorm on an idea, all you need to provide is your name and email address.

What’s a Wantoo community? How many am I in?

If you respond to a vote request from Lexcorp to test Kryptonite furniture ideas, you’ll join the Lexcorp Wantoo community to contribute to that idea. If you then get a request from Stark Industries to vote on potential Iron Man suit designs, you’d then be part of the Stark Industries community as well. You can view all the boards you own or joined from the My Boards page.

How do I change my name in Wantoo?

You can change your name by clicking your Avatar on the top right and going to Account & Profile.

How do I change my email?

Currently you cannot change your email.

Can I turn off email notifications?

Ye. To configure your email notifications, go to Account & Profile > Email Notifications.

I changed the title of my board but the URL did not change. How do I change the URL of my idea board?

Changing the title of your Idea Board will not change the URL.

Can I delete a board?

Currently, we do not have the ability to delete boards, but it has been requested! Vote for the idea and stay informed on when we develop it!

How many boards can I make?

For all users, the number of boards to be created is unlimited.

Is there a limit to the number of votes a person can make?

No, but each user is allowed to vote for each idea only once.

Have some thoughts on this? Join the discussion!

Can people vote without having to create a Wantoo account?

In order to vote, comment, or submit ideas, individuals are required to sign up. It’s free and easy (signing up only requires name and email, or they can sign up with their Facebook login). This helps maintain the measurable integrity of the ideas, votes, and comments and helps you continue the conversation through updates on ideas and notifications.

Got an opinion about this? Join the discussion here.

Can I go vote-only, and restrict the ability of members to submit ideas?

Members will always have the ability to submit ideas, vote, and comment. As a board owner or administrator, you can delete any new idea submissions.

What about my privacy? What about my voters’ privacy?

Privacy matters. We don’t share your info with third parties, and your voters’ data is not made public. You can see our privacy policy here.

This FAQ is all well and good, but I have an infrequently asked question! What do I do?

Just ask us by emailing us at [e-mail], message us through the app (look for the little pink bubble on the bottom right), or tweet at us @allwantoo. We’re quite friendly, and happy to help.

Got feedback for us? We definitely want to know what you think.